Welcome to Aurelius — your flexible, installment-based foodstuff platform.
This guide outlines how the system works, your responsibilities, payment terms, and what to expect as a customer.

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1. How It Works

Step 1: Sign Up

To use Aurelius Ltd you must:

• Be 18 years or older

• Register with your name, email, state, LGA, status, and password

• Verify your email

Non-activated users may browse the Home, Category, Shop, Cart, Profile, Outstanding History, Referral, Payment History, but cannot checkout.

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Step 2: Account Activation

• Click “Activate Account” in your dashboard.

• Possess a valid government-issued ID for verification (NIN, Driver’s License, Passport ID, Voter Card).

• Perform facial verification.

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Step 3: Pay Activation Fee

After successful verification, pay ₦500 (non-refundable).
On successful payment, the platform generates your Aurelius Wallet and a wallet account number.

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Step 4: Full Access

With successful verification, you now have full access to Aurelius platforms where you can order outrightly or installmentally.

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Step 5: Order

• Select your foodstuffs

• Add items to cart

• Proceed to checkout

• Choose Outright or Installment, then fill in the required details and payment structure

• Pay the processing fee to initiate order verification

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Step 6: Review & Approval

Aurelius Ltd reviews order details and eligibility.
Track your status on the dashboard.

For installment users:
If denied, you may reapply after resolving the stated issue (recommended wait: 14 working days).

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Step 7: Select Foodstuff

For installment methods, ensure your foodstuff range doesn’t exceed your tier level.
Once approved, choose foodstuffs within your tier eligibility range:

• Low Tier: ₦10,000 – ₦50,000 (Pay Small Small eligibility)

• Mid Tier: ₦51,000 – ₦80,000 (Pay Small Small eligibility)

• High Tier: ₦81,000 and above

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Step 8: Repayment

Repay through your dashboard using your chosen schedule. Payments begin on the delivery date.

Repayment Options (30–60 days cycle):

• Low & Mid-level: 14 to 30 days

• High-level: 60 days

Payment Structure:

• Weekly — 4 equal payments

• Semi-weekly — 2 payments per week

• Bi-weekly — 2 payments every two weeks

• Outright — full payment upfront

All in-app payments are made via Aurelius Wallet or approved gateways.

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Step 9: Refund & Returns

No refunds for the ₦500 activation or ₦1,000 processing fees.

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2. Outstanding History

View all outstanding balances and history in the Outstanding History section of your dashboard.
Clear outstanding balances to regain full access.

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3. Customer Responsibilities & Rules

• Provide accurate and truthful information at signup and during KYC.

• Follow agreed repayment schedules.

• Inspect delivered goods and complete photo verification at delivery.

• Do not create multiple accounts or attempt fraud — violations may result in suspension, deletion, loss of referral rewards (if any), or legal action.

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4. Order Processing & Approval

Every order requires a processing fee and verification checks (KYC).
Upon approval, items are dispatched within 24–48 hours.

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5. Referral Program

Activated users earn rewards when referred users activate and meet program conditions.
Referral earnings and rules are visible in the Referral section.
Aurelius Ltd may update or pause the program anytime.

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6. Customer Support

Need help or want to track an order? Contact us:

📧 Email: support@aureliushq.co
📞 Phone: 020 1330 6342
💬 Use the in-app Support or WhatsApp for quick responses.

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7. Suspension & Misuse

Aurelius Ltd may suspend or ban accounts for:

• Abuse or threats toward staff

• False information or identity tampering

• System manipulation or impersonation

Consequences include account deactivation, forfeiture of referral earnings, and legal action where necessary.

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8. Final Notes

By using Aurelius Ltd, you agree to these customer rules and the full Terms of Service.

Thank you for choosing Aurelius.
Making foodstuff affordable, one payment at a time.