Welcome to Aurelius — your flexible, installment-based foodstuff solution. This guide outlines how the system works, your responsibilities, payment terms, and what to expect as a customer.

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1. How It Works

Step 1: Sign Up

• Register with your name, email, state, LGA, country, and password

• Verify your email

• Complete facial verification

• After verification, pay a ₦500 one-time non-refundable fee

Step 2: Account Activation

• Once verified, access your user dashboard

• View your profile and assigned account number

Step 3: Apply for Foodstuff Plan

• Click the “Apply” button

• Submit a valid government-issued ID and any required documents

Step 4: Pay Processing Fee

• Pay a ₦1,000 non-refundable processing fee

• Total initial payment: ₦1,500

Step 5: Review & Approval

• Your application is reviewed by our team

• Track your application status on the dashboard

• If denied, you may reapply within 14 working days after resolving the issue

Step 6: Select Foodstuff

• Upon approval, select food items based on your credit eligibility

Step 7: Delivery & First Payment

• Your selected foodstuff will be delivered

• First installment is due at delivery

Step 8: Repayment

• Repay via your dashboard account based on your chosen plan

• Timely payments are required to avoid penalties or restrictions

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2. Refund Policy

• No refunds for the ₦500 application or ₦1,000 processing fees

• No returns after delivery unless items are:

  • Damaged

  • Expired

  • Spoiled at the time of delivery

If applicable, Aurelius will verify and replace the item at no extra cost.

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3. Privacy & Personal Data

• We protect your data with care

• To request data deletion:

  • All outstanding balances must be cleared

  • Submit a formal request

  • Data will be deleted within 10 working days

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4. Rules & Responsibilities

• Provide accurate, truthful information

• Follow your agreed repayment schedule

• Aurelius may terminate access for fraud or policy violations

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5. Customer Support

For assistance or order tracking:

• Contact us via Call/WhatsApp through the official numbers on our website

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Thank you for choosing Aurelius.
Making foodstuff affordable — one payment at a time.